Topic: servicenow

ITOps Times news digest: ServiceNow and Zoom, Exabeam and Armis, and Avaya’s subscription program

ServiceNow and Zoom have entered into a partnership to improve work-from-home experiences. Zoom will deploy ServiceNow’s Now Platform, which includes new AIOps capabilities. In addition, Zoom will expand its implementation of ServiceNow’s Customer Service Management (CSM), which it deployed in April.  “Zoom has enabled employees across industries around the world to stay connected, and it’s … continue reading

ServiceNow acquires configuration data management company Sweagle

ServiceNow has announced that it is acquiring data management company Sweagle. According to ServiceNow, this acquisition will help the company bolster its DevOps and IT Operation Management capabilities.  “With capabilities for configuration data management from Sweagle, we will empower DevOps teams to deliver application and infrastructure changes more rapidly while reducing risk,” said RJ Jainendra, … continue reading

ITOps Times news digest: AWS Snowcone, Intel’s new processors, and EfficientIP’s cloud management solution

Amazon has introduced a new device to its AWS Snow Family of edge computing devices. AWS Snowcone is the smallest device in the family, at 4.5 pounds. It offers 8 terabytes of usable storage. According to Amazon, AWS Snowcone is particularly well suited for tight spaces or scenarios where portability is important. It can be … continue reading

Nutanix and ServiceNow to simplify IT operations and costs

Nutanix is teaming up with ServiceNow to help organizations streamline IT operations and costs during this recent global crisis. Together, the companies will provide new features and capabilities for simplifying and automating infrastructure, application and cloud management.  According to the companies, manual processes are still the norm in IT despite automation being able to cut … continue reading

ServiceNow introduces AI and analytics capabilities in latest release of Now Platform

ServiceNow has announced the Orlando release of its Now Platform. This latest release introduces Now Intelligence, which is a set of AI and analytics capabilities.  “People should be able to work the way they want to, not the way that most software today dictates they have to,” said Chirantan “CJ” Desai, chief product officer of … continue reading

NGINX Controller 3.0

ITOps Times news digest: NGINX Controller 3.0, ServiceNow acquires Passage AI, and Nuweba announces seed funding

F5 Networks has announced the release of NGINX Controller 3.0. NGINX Controller is a tool used for load balancing, API management, analytics, and service mesh.  Version 3.0 is the first major release of the tool since F5 acquired NGINX. “This is our first major product introduction since we joined forces with F5 in May, and … continue reading

ITOps Times news digest: Microsoft patches CVE-2020-0601, AWS Security Hub adds 4 new integrations, and Infocenter becomes ServiceNow Elite Partner

Microsoft has released a patch for the CVE-2020-0601 vulnerability, which was first reported by the NSA, ZDNet reports. CVE-2020-0601 is related to how Windows CryptoAPI validates Elliptic Curve Cryptography certificates. Attackers can exploit it by using spoofed code-signing certificates to fool the CryptoAPI into thinking the file came from a trusted, legitimate source. According to … continue reading

ServiceNow Now Mobile now available in ServiceNow New York release

ServiceNow New York release includes mobile capabilities

ServiceNow is making it easier to do everyday tasks with its new mobile app. Powered by the Now Platform, the Now Mobile app allows users to perform tasks such as fixing IT issues, ordering computers, finding conference rooms, getting help from HR, approving purchase orders, and more. This mobile app is part of ServiceNow’s New … continue reading

Microsoft and ServiceNow logos

Microsoft and ServiceNow announce new partnership

Microsoft and ServiceNow have announced a new partnership that will enable enterprise and government customers to accelerate digital transformation, while driving new levels of insight and innovation. The two companies also hope that by partnering up, they can optimize each others’ products, platforms, and cloud capabilities. “There is an enormous opportunity for customers — including … continue reading

ITOps Times news digest: ServiceNow’s AWS integration, Elastic SIEM, and SysAid’s Automate Joe

ServiceNow has announced that it has added two new integrations with AWS Security Hub. Now, AWS customers will be able to aggregate data within Security Hub, and then have workflows automatically launch in ServiceNow. AWS customers will also be able to use ServiceNow to coordinate their incident response efforts. “Using built-in workflows, ServiceNow routes incidents … continue reading

ServiceNow to Acquire Appsee’s In-App Mobile Analytics Platform and R&D Talent

ServiceNow, Forbes’ No. 1 World’s Most Innovative Company in 2018, today announced it has signed an agreement to acquire the in-app mobile analytics platform and R&D talent of Appsee, an Israel-based application analytics platform company. With the acquisition of Appsee’s intellectual property and key Appsee talent, ServiceNow will further its mobile application and web browser … continue reading

ServiceNow reveals roadmap for “The Future of Work” with Agent Workspace, Virtual Agent and Enterprise DevOps

ServiceNow has ambitious plans to roll out new tools this summer aimed at making life easier for IT operations professionals, helpdesk and support agents along with the employees and customers they service. At ServiceNow’s annual Knowledge18 customer and partner conference last week, the company’s top officials revealed key deliverables that include an aggressive and high … continue reading

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