Topic: digital transformation

ServiceNow acquires Element AI to further AI innovation in the Now platform

ServiceNow announced that it signed an agreement to acquire Element AI to create an Innovation Hub in Canada to accelerate customer-focused AI innovation in the Now platform. “AI technology is evolving rapidly as companies race to digitally transform 20th century processes and business models,” said ServiceNow Chief AI Officer Vijay Narayanan. “ServiceNow is leading this … continue reading

Blue Prism’s new Automation Lifecycle Suite accelerates automation projects

Blue Prism announced the release of its Automation Lifecycle Suite with several new tools that make it easier for enterprises to unlock the full potential of intelligent digital workers.  The suite includes Automation Lifecycle Management, Process Assessment Tool, and Capture: Process Modeller, which makes it easier to identify, deploy and scale automation and reduce the … continue reading

IBM adds new data and automation capabilities to its hybrid cloud software portfolio

IBM announced a series of data and automation updates to Cloud Pak for Data and Cloud Pak for Automation on Red Hat OpenShift to help companies with innovation across their expanding environments and to accelerate digital transformations.  Cloud Pak for Data will now receive new industry accelerators for banking, warranty management, supply chain forecasting, and … continue reading

Nutanix now available on AWS

Nutanix announced that its hyperconverged infrastructure (HCI) software is now available on AWS, enabling application migration and unified operations across clouds to help businesses accelerate their cloud journey. Nutanix offers a single stack that integrates compute and storage, provides unified operations across private and public clouds, integrated networking with AWS, and license portability from private … continue reading

Citrix and Microsoft announce new partnership to provide consistent access to applications from wherever

Citrix and Microsoft announced that they are joining forces to help organizations accelerate the move to the cloud along with the adoption of digital workspaces and virtual desktops. The agreement stems from the widespread move to permanent remote work models and the companies’ goal to rethink how organizations can adapt to new remote ways of … continue reading

Report: IT transformation efforts blamed for outages/brownouts

LogicMonitor believes that the move to the cloud comes at a price. Gartner predicts that 40% of workloads will be in the public cloud by 2025, but according to LogicMonitor’s IT Downtime Detection and Mitigation Report, there are unknown costs, such as underestimating costs and a shortage of IT professionals. Many companies also believe that … continue reading

Report: What is holding back digital transformation?

Traditional IT operations challenges, like conflicts between Dev and Ops, siloed teams, and reactive incident management, are roadblocks to success in a digital world. In a new report called “Adapt or Perish: The OpsRamp Report on Modern IT Operation in the Digital Age,” OpsRamp set out to determine what factors prevent IT teams from embracing … continue reading

Accenture Future Systems report reveals the consequences for businesses who fail to evolve

Technology is constantly changing, and as a result, businesses need to constantly evolve. A newly released report revealed that companies who don’t change their approach to enterprise technology will lose out on 46 percent of revenue gains by 2023.   The Future Systems report was released by Accenture and based off of more than 8,300 organizations … continue reading

Automation, the key to digital transformation

Nowadays customers have high expectations of (online) services and what a business can (or should) deliver. To meet up to those high expectations, businesses need to transform the way they work and think and even their organizational culture. This involves major changes in day-to-day operations. As a result of these changes, customer value will increase. … continue reading

How Coexistence Offers a New Strategy for Seamless Cloud-to-Cloud Migrations

The advantages of cloud computing have proven themselves in business practices. What organization wouldn’t want to lower capital expenditures and realize greater elasticity to grow its business? The benefits are many and companies have adopted accordingly. The RightScale 2019 State of the Cloud report from Flexera showed 94 percent of respondents rely on the cloud, … continue reading

5 ITSM trends and topics that will fuel digital transformation

Digital transformation is the buzzword that every CIO and most top-level managers are so concerned about. So, for all the hype around it, what is digital transformation, and is it really happening? Yes, it’s happening. With time, DX has become the driving force of businesses. Over the last few decades, the organizations that have disrupted … continue reading

Redefining the IT Department in the Wake of Digital Transformation

Emerging technologies, the consumerization of IT, and the ubiquity of cloud architecture have defined a new way of working in IT — shifting the focus of the CIO and the IT department toward integration, data, analysis, innovation, digitization, security, and privacy.  Leveraging these modern digital tools to spearhead faster, smarter and more effective customer engagement, … continue reading

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