Topic: it

Freshworks acquires IT orchestration company Flint

Freshworks completed its key acquisition with Flint to bring advanced automation and cloud management capabilities for IT teams in the remote work era. With the acquisition, Freshworks can now leverage intelligent automations to provision IT resources, rapidly remediate business-critical incidents and automate workloads using out-of-the-box connectors to popular service providers including Microsoft, VMware, Amazon, Google, … continue reading

New features added to the ServiceNow and TeamViewer integration

TeamViewer announced new integration capabilities with ServiceNow aimed at improving IT asset and operational management for larger or complex organizations. The TeamViewer Remote Support Integration with ServiceNow enables IT departments and support agents to optimize communication with internal or external users to improve efficiency and increase customer satisfaction, according to the company. The integrations provide … continue reading

OpsRamp expanded hybrid discovery and monitoring to improve its digital customer experience in summer release

OpsRamp announced new synthetic and cloud monitoring capabilities for identifying and resolving user performance issues across business-critical applications and services. The OpsRamp Summer 2020 Release also introduces 22 new cloud monitoring integrations for AWS and visualizations for machine learning-powered event correlation. “As IT organizations adjust to remote infrastructure operations, OpsRamp now combines user experience metrics … continue reading

PagerDuty announces new automation capabilities

PagerDuty announced new automation and AIOps capabilities to lower costs for developers and IT teams, prevent outages, and improve remote collaboration. “The impact of the pandemic has required companies to pivot overnight, reducing labor and IT costs while still serving their customers’ growing digital needs, and working entirely remotely,” said Jonathan Rende, senior vice president … continue reading

Report: Complexity replaces cost as the number one concern for WAN

Complexity and application performance have grown as the biggest concerns for global IT and network practitioners as modern applications become more distributed across on-premise data centers, multiple public clouds and edge locations. This is according to Aryaka’s 2020 State of the WAN study. “The two are interrelated since complexity negatively impacts application performance and therefore … continue reading

SysAid unveils drag-and-drop process builder for IT admins

IT and enterprise service management solution provider SysAid has announced the release of Workflow Designer, a drag-and-drop process builder for building and modifying workflows. According to the company, process managers with no formal training, coding experience or technical expertise will be able to easily create workflows on the fly. This ability can help increase IT admin … continue reading

Report: Container and Kubernetes security concerns are inhibiting business innovation

The latest edition of the State of Container and Kubernetes Security Report finds that 44% of respondents have delayed deploying cloud-native applications because of security concerns, delaying the deployment of cloud-native applications into production. StackRox surveyed more than 540 IT professionals for this third version of its industry-first report. Roughly 25 percent of respondents serve … continue reading

Report: IT transformation efforts blamed for outages/brownouts

LogicMonitor believes that the move to the cloud comes at a price. Gartner predicts that 40% of workloads will be in the public cloud by 2025, but according to LogicMonitor’s IT Downtime Detection and Mitigation Report, there are unknown costs, such as underestimating costs and a shortage of IT professionals. Many companies also believe that … continue reading

Stateless: Microservice network functions are the next step for encryption everywhere

Encryption everywhere requires an increase in multi-tenancy and scalability, and according to software defined interconnect provider Stateless, the move forward is to split that complexity into microservices. “One of the main challenges with security is its complexity. The more complex the system, the more it’s prone to security issues, because it’s prone to errors and … continue reading

Gartner IT Infrastructure, Operations & Cloud Strategies Conference

Gartner IOCS: Automation.ai, NetEnrich’s AI-driven solutions, and Apstra’s Network Operating System upgrades

The Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2019 kicked off in Las Vegas this week bringing together thought leaders and attendees to navigate the evolution of IT Ops. “The ground is shifting for IT infrastructure and operations (I&O). The adoption of fast-moving technologies and methodologies — from cloud, edge computing and the Internet … continue reading

ONUG Fall 2019: NetBeez’ monitoring solution and Gluware Automation v3.6

The yearly gathering of IT leaders, ONUG Fall 2019, kicked off yesterday in New York City. At the event, IT leaders c0me together to share best practices and insights.  The event lasts two days and is stuffed with training workshops, IT executive roundtables, and keynotes. Several companies are also announcing new products or showcasing their … continue reading

Red Hat Ansible Automation Platform announcement image

Red Hat announces new Ansible Automation Platform

Red Hat has released a new enterprise-grade solution that will help companies advance automation at scale. The company announced Red Hat Ansible Automation Platform at this week’s AnsibleFest in Atlanta.  The platform is designed to improve operational efficiencies, reduce risk and provide a consistent user experience. In addition, it features integrations with Red Hat Ansible … continue reading

Get access to this and other exclusive articles for FREE!

There's no charge and it only takes a few seconds.

Sign up now!