Topic: servicenow

Microsoft and ServiceNow logos

Microsoft and ServiceNow announce new partnership

Microsoft and ServiceNow have announced a new partnership that will enable enterprise and government customers to accelerate digital transformation, while driving new levels of insight and innovation. The two companies also hope that by partnering up, they can optimize each others’ products, platforms, and cloud capabilities. “There is an enormous opportunity for customers — including … continue reading

ITOps Times news digest: ServiceNow’s AWS integration, Elastic SIEM, and SysAid’s Automate Joe

ServiceNow has announced that it has added two new integrations with AWS Security Hub. Now, AWS customers will be able to aggregate data within Security Hub, and then have workflows automatically launch in ServiceNow. AWS customers will also be able to use ServiceNow to coordinate their incident response efforts. “Using built-in workflows, ServiceNow routes incidents … continue reading

ServiceNow to Acquire Appsee’s In-App Mobile Analytics Platform and R&D Talent

ServiceNow, Forbes’ No. 1 World’s Most Innovative Company in 2018, today announced it has signed an agreement to acquire the in-app mobile analytics platform and R&D talent of Appsee, an Israel-based application analytics platform company. With the acquisition of Appsee’s intellectual property and key Appsee talent, ServiceNow will further its mobile application and web browser … continue reading

ServiceNow reveals roadmap for “The Future of Work” with Agent Workspace, Virtual Agent and Enterprise DevOps

ServiceNow has ambitious plans to roll out new tools this summer aimed at making life easier for IT operations professionals, helpdesk and support agents along with the employees and customers they service. At ServiceNow’s annual Knowledge18 customer and partner conference last week, the company’s top officials revealed key deliverables that include an aggressive and high … continue reading

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