Topic: manageengine

Report: Priorities are shifting for IT teams

A few years into the pandemic, IT teams are dealing with a new set of problems that are now being considered top priorities.  This is according to ManageEngine’s survey, “The State of ITSM Two Years into the COVID-19 Pandemic.” This comes as a follow up to a survey conducted back in 2020 that looked at … continue reading

ITOps Times news digest: IBM and Black & Veatch partnership, HCL BigFix Mobile, and ManageEngine’s ADSelfService Plus updates

IBM and Black & Veatch have announced a partnership where together they will market Asset Performance Management (APM) solutions. The solutions are designed to support resilient operations for industrial, energy, and utilities assets, IBM explained. IBM Maximo Application Suite’s Assist, Monitor, Health, Predict, and Visual Inspection capabilities will integrate with Black & Veatch’s monitoring and … continue reading

ITOps Times news digest: Red Hat Integration, Aqua Security’s new platforms, and ManageEngine Conditional Access Policy

Red Hat has announced the latest release of Red Hat Integration. Red Hat Integration is a solution for handling integration and event processing. It allows users to create, extend, and deploy container-based integration services across hybrid and multicloud environments.  The latest release introduces several new capabilities designed for Kubernetes-native applications. New features include the ability … continue reading

ManageEngine ServiceDesk Plus logo

ITOps Times news digest: ManageEngine’s ServiceDesk Plus updates, Moogsoft AIOps 7.3, and Syncsort’s event management support

ManageEngine has added enterprise service management (ESM) capabilities to its ITSM solution ServiceDesk Plus. Now, businesses will be able to create and deploy service desk instances to multiple departments.  ESM will provide rapid-starts when creating service desk instances, a central ESM portal for end users, and an ESM directory to manage the organization’s users and … continue reading

Barracuda logo

ITOps Times news digest: Barracuda acquires InfiSecure, Kontena Lens generally available, and ManageEngine adds two-factor authentication for macOS logins

Security company Barracuda has announced its acquisition of InfiSecure. With this acquisition, Barracuda will now be able to expand its bot protection capabilities. Barracuda plans on combining this new technology with data points from its Global Threat Intelligence Infrastructure. Together, the two technologies will be able to identify and block advanced bots, Barracuda explained. “This … continue reading

Cloud Security Scanner Command Center

ITOps Times news digest: Cloud Security Scanner in GKE and Compute Engine, ManageEngine’s Log360 update, and ITSM Academy’s new course

Google has announced the general availability of its Cloud Security Scanner in GKE and Compute Engine. The new service will provide insights into app vulnerabilities and allow organizations to take action before those vulnerabilities can be exploited. Potential use cases include notifying organizations of common external vulnerabilities in their application, alerting them of accessible GIT … continue reading

ITOps Times news digest: ManageEngine adds Zia to Analytics Plus, IEEE updates IRDS, and Quest Software updates KACE SMA and SDA

ManageEngine has incorporated its AI assistant Zia into its IT analytics solution, Analytics Plus. Zia interprets questions asked via text or voice and generates visualizations and offers smart suggests based on search keywords. According to ManageEngine, users will be able to train Zia to understand terms specific to their organization. “IT managers need access to … continue reading

ManageEngine debuts conversational virtual support agent for its ITSM solution

ManageEngine, the IT management division of Zoho Corporation, today announced that the cloud version of ServiceDesk Plus, its flagship IT service management solution, now includes Zia, Zoho’s AI assistant as a virtual IT support agent. Zia can answer simple questions, perform service desk operations, and interact with third-party apps, reducing response times and boosting technician efficiency. End … continue reading

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