Topic: machine learning

PagerDuty update focuses on faster incident response and team management

Incident response company PagerDuty released a new version of its SaaS orchestration platform today, introducing features aimed at helping users address service disruptions more quickly. Updates include machine learning-powered analytics, expanded “enterprise-wide” communication and an improved end-user experience, the company wrote in an announcement. “Operational complexity is making it crucial that technical responders and business … continue reading

AppDynamics creates a Central Nervous System for IT

With a vision for a Central Nervous System for IT, application performance insight provider AppDynamics today announced its strategy around the pillars of visibility, insight and action. IT systems have become too large and too complex to manage manually, so organizations need to adopt an AIOps approach, according to Matt Chotin, senior director of technology … continue reading

Amazon EC2 instances get predictive scaling capabilities

Amazon implemented a new predictive scaling feature for Auto Scaled EC2 (Amazon Elastic Compute Cloud) instances yesterday which uses machine learning to make predictions about traffic and automatically scale cloud computing instances accordingly. “Using data collected from your actual EC2 usage and further informed by billions of data points drawn from our own observations, we … continue reading

BMC reveals automated mainframe intelligence

IT solution provider BMC is bringing artificial intelligence to the mainframe. The company announced automated mainframe intelligent solutions at BMC Mainframe in NYC today. BMC AMI will include machine learning, domain expertise, intelligent automation and predictive analytics for managing, diagnosing, healing, securing and optimizing the mainframe process. “Enterprise IT teams are experiencing complexity at an … continue reading

OpsRamp brings machine learning to IT operations with OpsQ

AIOps platform provider OpsRamp is releasing OpsQ, is new intelligent event management, alert correlation, and remediation solution. The new release will enable IT operations to optimize and automate tasks by understanding the impact of an IT issue and ensure that service is restored as fast as possible. OpsRamp OpsQ uses machine learning models to learn … continue reading

DHS, United Technologies use machine learning and AI to develop API-based security solutions

Application security threats continue to increase in sophistication and number as the technologies that enable them do. There’s been a 12 percent increase in banking trojans. A 23 percent increase in spyware. A 22 percent increase in botnets and other crypto mining malicious apps. While there are tools and technologies available to developers and IT … continue reading

NVIDIA launches data center inference platform for AI-powered services

NVIDIA announced two advances to its GPU technology this week at GTC Japan, both aimed at AI-powered voice, video, image and recommendation inference acceleration. The first is NVIDIA TensorRT Hyperscale Inference Platform, an inference software solution which runs on the second component of the announcement, the NVIDIA Tesla T4 GPU, based on the NVIDIA Turing … continue reading

Report: AIOps is popular among IT executives, but concerns hold back wide adoption

Digital operation teams are ready to take advantage of AIOps. AIOps is a strategy that leverages artificial intelligence and machine learning to automate infrastructure incident management. According to a newly released report from cloud-based IT Ops management platform provider OpsRamp, 68 percent of respondents have reported they are already experimenting with AIOps in some way. … continue reading

BMC Helix brings AI to ITSM

BMC has introduced the BMC Helix Cognitive Service Management (CSM), which aims to integrate AI and machine learning into ITSM. According to the company, this new offering will transform the service experience for end users, agents, and developers. BMC explained the solution is designed to reduce the time and effort of upgrades, derives operational efficiencies, and … continue reading

BigPanda adds new machine learning capabilities for IT Ops teams

BigPanda has introduced new capabilities to its cloud platform for IT Operations. It is adding two new product components to the Autonomous Digital Operations solution: Open Box Machine Learning and Unified Analytics. “Machine learning can significantly improve operations for IT organizations struggling with data and alert overload,” said Nancy Gohring, senior analyst at 451 Research. … continue reading

FixStream’s latest AIOps platform aims to predict issues before they occur

FixStream has announced an advanced version of its predictive IT operations solution designed to predict issues in business apps before they occur. The new AIOps platform uses machine learning algorithms to identify issues that would significantly impact business in a matter of minutes instead of hours, the company explained. In addition, it uses pattern detection … continue reading

ITSM’s next wave: AI and machine learning

IT help desk technicians and administrators can’t move fast enough to keep up with the flood of tickets that are coming their way these days. The good news is that help is on the way. Thanks to advances in artificial intelligence (AI), machine learning and predictive analytics, the ability to automate the resolution of IT … continue reading

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