Topic: salesforce

Catchpoint launches SaaS monitoring for Office 365 and Salesforce

Digital experience monitoring company Catchpoint is launching a new solution to provide in-depth monitoring for SaaS applications. According to the company, this is the first product in its SaaS Monitoring product line. The latest release introduces monitoring for Office 365 and Salesforce. The release is part of the company’s mission to help businesses cope with some … continue reading

BMC’s new ITSM focus: AIOps and multi-cloud

A decade ago, BMC’s Remedy was among the leading help desk and IT Service Management platforms. While it’s still a gold standard at many large organizations, it follows in the shadow of ServiceNow. Private equity firm Bain Equity led a leveraged buyout of BMC in 2013. Observers wondered if BMC could revive its fortunes and … continue reading

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