PagerDuty has announced the release of new capabilities to its platform to help customers automate more incident response processes. The new Event Orchestration capability allows teams to create custom logic for controlling routing based on event conditions. Other new features include a fully managed cloud version of Rundeck, new service standards, and new change events … continue reading
Syntax is releasing a Customer Experience Hub (CxHub) to give IT administrators better visibility into their IT resources, support tickets, and billing details. Customers will be able to handle a number of different tasks through CxHub, including monitoring servers, workstations, databases, network storage, etc.; starting and stopping servers; comparing line-item invoices; and filtering infrastructure resource … continue reading