Micro Focus’s HCMX provides cloud service consumption in a single view with analytics-based recommendations for discount management. It also modernizes the user experience with embedded AI and drives down operational costs with unified and accelerated service delivery.
“The complexity of multiple tools and catalogs used to create a service, provision and manage its lifecycle and service costs slows down DX efforts and drives up costs,” said Tom Goguen, the chief product officer at Micro Focus. “With HCMX you can simplify the user experience for developers and business users so that it is entirely intuitive, while presenting one view of service consumption for single, multi-cloud, and on-premises environments.”
One of the key enhancements is a unified portal and catalog for all services with which employees can easily find, request and consume information and enterprise services.
The smart search and AI-based conversational virtual agent improves user experiences at a lower cost with more consistency and provides automated service and guidance to employees, as well as complementing catalog browsing.
Meanwhile, reusable designs simplify catalog maintenance with a single design that automates the fulfillment of service requests via ad-hoc selection of parameters and service options.
Out-of-the-box orchestration minimizes the workload on IT teams by automating fulfillment processes throughout the lifecycle, based on a large library of out-of-the box workflows.
Also, Micro Focus HCMX allows users to deploy and manage cloud resources on AWS, Azure, Google Cloud or VMware from a single, aggregated service catalog.
“With its entirely codeless configuration, customizable offerings and multi-tenant managed service provider (MSP) support, HCMX provides cloud management with shorter provisioning times across private cloud, public cloud and on-premises resources, without vendor lock-in,” Micro Focus wrote in a post that contains additional details on the new solution.