Topic: management

Micro Focus releases Hybrid Cloud Management X to improve user experiences

Micro Focus’s HCMX provides cloud service consumption in a single view with analytics-based recommendations for discount management. It also modernizes the user experience with embedded AI and drives down operational costs with unified and accelerated service delivery. “The complexity of multiple tools and catalogs used to create a service, provision and manage its lifecycle and … continue reading

Freshworks acquires IT orchestration company Flint

Freshworks completed its key acquisition with Flint to bring advanced automation and cloud management capabilities for IT teams in the remote work era. With the acquisition, Freshworks can now leverage intelligent automations to provision IT resources, rapidly remediate business-critical incidents and automate workloads using out-of-the-box connectors to popular service providers including Microsoft, VMware, Amazon, Google, … continue reading

New features added to the ServiceNow and TeamViewer integration

TeamViewer announced new integration capabilities with ServiceNow aimed at improving IT asset and operational management for larger or complex organizations. The TeamViewer Remote Support Integration with ServiceNow enables IT departments and support agents to optimize communication with internal or external users to improve efficiency and increase customer satisfaction, according to the company. The integrations provide … continue reading

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