Topic: user experience

Report: over 50% of organizations prioritize security over user experience

Broadcom Software, provider of wireless LAN infrastructure solutions, today released the results of its survey on avoiding tradeoffs between security and user experience. The findings of the survey revealed that over half of organizations value security above the experience of end-users, often at the expense of productivity and customer satisfaction.  The struggle that organizations face … continue reading

premium The future of IT self-service: 5 ways to never take a help call again

In the long term, organizations expect as many as 41% of their employees to work remotely at least part of the time. A recent Gartner survey reinforces the need for IT to deliver a user experience (UX) that the autonomous, remote worker of the future finds productive, non-invasive and trouble-free. The best user experience is … continue reading

Veritas improves user experience in latest release of NetBackup

Data protection company Veritas Technologies has announced the release of Veritas NetBackup 8.1.2. This latest release will provide improved data protection and a better user experience, the company explained. Veritas NetBackup 8.1.2 has updated the user interface, and will now allow authorized employees to easily protect and monitor their data on-premises or in multi-cloud environments, … continue reading

Designing superior UX for the IT administrator

When it comes to the state of the IT administrator user experience, we’ve passed a tipping point. The idea that a rewarding and optimized digital experience should only be reserved for the front-end customer has gone out of fashion, and the emphasis on digital transformation and explosion of the digital workplace has propelled the employee … continue reading

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