Topic: avaya

ITOps Times news digest: Barracuda RMM updates, Quest Software updates disaster recovery capabilities, and Avaya and Microsoft integration

Security company Barracuda has announced updates to its remote monitoring and management (RMM) platform Barracuda RMM. Key updates include integrations with Windows Defender, updates to Microsoft and third-party patch management, tighter integration with Barracuda Intronis Backup, and ServiceNow Service Desk integration.  “The continued enhancements we are making to Barracuda RMM are part of our ongoing … continue reading

ITOps Times news digest: ServiceNow and Zoom, Exabeam and Armis, and Avaya’s subscription program

ServiceNow and Zoom have entered into a partnership to improve work-from-home experiences. Zoom will deploy ServiceNow’s Now Platform, which includes new AIOps capabilities. In addition, Zoom will expand its implementation of ServiceNow’s Customer Service Management (CSM), which it deployed in April.  “Zoom has enabled employees across industries around the world to stay connected, and it’s … continue reading

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