How systemic approaches to IT operations impact the business culture

We are at an inflection point in the rise of big data. Enterprise IT infrastructure is producing data at a scale like the world has never seen before. IT operations (ITOps) management has accelerated past the notion of data storage and processing (vis a vis the Hadoop model) and into the world of analytics-as-a-service. We … continue reading

Is ITIL still relevant in a DevOps world?

Back in the late 1980s, the UK government’s Central Computer and Telecommunications Agency (CCTA) developed a set of recommendations to govern the way private and public sector organizations manage IT with a set of standard practices. As computing took on greater importance and a greater role in everyday business, government agencies and private sector companies … continue reading

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