Topic: service management automation

Micro Focus launches containerized IT Operations Management platform

Micro Focus has announced the launch of the IT Operations Management (ITOM) Platform. ITOM is a containerized platform for IT Operations that is built on a foundation of shared microservices, including analytics, orchestration, and ChatOps collaboration. The platform is designed to reduce risks and costs for IT Operations as they try to keep up with … continue reading

Micro Focus announces update to its Service Management Automation solution

Micro Focus today released SMA-X, the 10th version of its Service Management Automation platform with enhanced automation, analytics and collaboration. “This changes how end users interact with service management,” said Roy Ritthaler, vice president of product marketing, who joined Micro Focus from HPE. By adding chatbots and virtual agents, SMA-X “provides the modern service experience, … continue reading

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