Topic: customer experience
Qualtrics announces Customer Journey Optimizer to streamline customer journeys
Qualtrics, the experience management solution provider, unveiled the general release of Customer Journey Optimizer. This solution combines journey analytics and orchestration, fueled by Qualtrics Experience iD. Its primary purpose is to assist organizations in pinpointing crucial moments and areas of difficulty for customers, allowing them to prioritize effective actions for enhancing customer experiences. By leveraging … continue reading
