The post-pandemic “new normal” radically reshaped the workplace with an emphasis on flexibility, hybrid or remote working, and digital rather than face-to-face interactions. Now the dust has settled, 2024 is arguably the first full year we’ll see the impact of this recalibration and the impact AI and automation will have on how we work. But … continue reading
As organizations rely more on digital services for every facet of their operations, the role of CIOs and CTOs has grown more complex and essential than ever. But while the evolution of IT from a supporting function to a critical business driver has created some challenges, it also opens up new avenues for innovation. Traditionally, … continue reading
LogicMonitor launched an assessment of IT readiness that identified 40 potential readiness KPIs across seven key criteria. The KPIs enable CIOs and IT teams to begin to self-assess readiness, continuity, and resiliency that is critical to supporting today’s digital businesses. The company announced the availability of the framework as part of its LM Elevate 2022 … continue reading
Emerging technologies, the consumerization of IT, and the ubiquity of cloud architecture have defined a new way of working in IT — shifting the focus of the CIO and the IT department toward integration, data, analysis, innovation, digitization, security, and privacy. Leveraging these modern digital tools to spearhead faster, smarter and more effective customer engagement, … continue reading