Topic: airtrack

Atlassian adds virtual agents, AI to Jira Service Management

Virtual agent and expanded AI capabilities for IT service management highlight the updates in today’s release of Atlassian’s Jira Service Management platform. The new capabilities are designed to improve support to meet the speed at which IT works today. According to Edwin Wong, head of IT solutions at Atlassian, “The service management market is ripe … continue reading Protection Status

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