DSM, a Florida-based leader in data assurance, announced today the acquisition of Cipher Integrations, a Florida-based Managed IT Services provider. This acquisition extends DSM’s delivery of unmatched data assurance solutions which protects core digital infrastructure, guarantees recoverability, and thereby reduces costly downtime. As part of the acquisition, DSM will integrate Cipher’s offerings and engineering team into its own. This is a win-win for both companies and their clients, adding talented staff to the continuously growing DSM team, and strengthening offerings for Cipher clients.
“Our acquisition of Cipher allows us to leverage our product strengths and strong customer focus because Cipher, like DSM, focused heavily on client satisfaction. DSM’s strong Net Promoter Score of 85+ is the best example of our dedication to client satisfaction, and that it is always our number one focus,” said David Robinson, Founder and CEO of DSM. “Completing this acquisition aligns with our strategy of delighting clients, while growing our core business as we expand to become the dominant player in the data assurance market,” he continued.
DSM’s Managed Services offering, Data Protection suite, and Disaster Recovery platform take a rapid recovery approach to data assurance. The ability to survive and recover quickly from a data breach or ransomware attack ensures business continuity, and DSM’s expert team keeps client’s systems operational in its highly available/scalable platform. The acquisition of Cipher broadens DSM’s client base and strengthens these offerings to further provide enterprise-level results while maintaining a personalized client experience.
“DSM incorporates many of the core values and beliefs that Cipher has adopted over the last 18 years, which made it an easy decision moving forward with them in this acquisition,” said Todd Baylis, Founder and CEO of Cipher Integrations. “Their solutions and focus on client satisfaction integrate well with Cipher clients, and they will have a seamless transition going forward with access to the many offerings that DSM provides,” he said.
For most organizations that leverage multiple managed services in their environments, gaps between providers are common. These gaps can cause a lack of data security and availability due to the increasing number of threat vectors. DSM solves this problem by providing confidence through true data assurance, and by helping clients navigate their IT journey from current state to desired state.