FixStream has announced an advanced version of its predictive IT operations solution designed to predict issues in business apps before they occur. The new AIOps platform uses machine learning algorithms to identify issues that would significantly impact business in a matter of minutes instead of hours, the company explained. In addition, it uses pattern detection … continue reading
Micro Focus has announced the launch of the IT Operations Management (ITOM) Platform. ITOM is a containerized platform for IT Operations that is built on a foundation of shared microservices, including analytics, orchestration, and ChatOps collaboration. The platform is designed to reduce risks and costs for IT Operations as they try to keep up with … continue reading
A decade ago, BMC’s Remedy was among the leading help desk and IT Service Management platforms. While it’s still a gold standard at many large organizations, it follows in the shadow of ServiceNow. Private equity firm Bain Equity led a leveraged buyout of BMC in 2013. Observers wondered if BMC could revive its fortunes and … continue reading
Machine learning has been a buzzword in recent years, but surprisingly some of the most tech-savvy individuals — IT professionals — have been slow to maximize the technology. A recent survey of IT pros shows that this group cannot wait much longer to commit to machine learning analytics. As organizations’ infrastructures have become more complex … continue reading